A Simple Plan: Systems

VOIP Phone System – Popular Terms and Their Meanings

If you are confused with the enormous volume of terms that are used in VOIP telephone system, then you are in for a treat by simply reading this article. It is because of the reason that in the next lines, you are going to learn the most frequently used terms in business telephone systems and their associated meanings. So if you don’t want to be left behind and learn about it, I recommend you read the next lines.

Number 1. ATA – this simply means Analog Telephone Adapter and its job is about connecting users who uses traditional fax machines and telephones to VOIP network.

Number 2. BYOD – also called as Bring Your Own Device. There are so many VOIP telephone system providers that have made it a lot easier to switch providers by letting the users utilize their current communication hardware. If you have an IP hardware already, then you can get to save more in the process.

Number 3. DID – this is Direct Inward Dialing and these are actually phone numbers wherein you can save multiple numbers associated to different phone lines. With this, even without requesting for a separate phone line, employees can make use of their own number. With the use of Direct Inward Dialing, busy signal and unnecessary costs can be eliminated.

Number 4. IP Phone – this is otherwise known as VOIP phone or digital phone that is taking advantage of the internet to be able to send out calls. IP phones are necessarily need required to use VOIP telephone system since majority of the plans can be used using your own mobile device.

Number 5. IVR – this is Interactive Voice Response and it enables the computer to make interactions with the caller and identify where it should route the callers based on the selection they make in prompt menu. As a quick example, if your business telephone system has a custom greeting allowing customers or callers to choose where they want to talk to in your company, they will be redirected to their desired destination depending on the made selection.

Number 6. Packet loss – if the voice is transmitted via data packet, packet loss means that some part of that data failed to reach its supposed endpoint. Mostly, it is happening due to network congestion that is causing jitter.

Number 7. PoE – this stands for Power over Ethernet that’s main job is to supply electrical power and data connection from a single cable to make the device function as it was expected to.

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